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tradestation crashes on order submission

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tradestation crashes on order submission

Postby fannunci » Fri Nov 04, 2016 5:17 am

Hello,

I'm starting developing with indicore 3 but I'm facing a strage problem: I've customized the dMACD strategy to build a sample strategy which buys on macd crosses but every time the order is submitted tradestation crashes (and still the order is regularly created). Am I doing something wrong? I've attached the strategy below: thank you if you can help.

have a nice day
Francesco
Attachments
simpleStrategy.lua
(6.08 KiB) Downloaded 222 times
fannunci
 
Posts: 4
Joined: Fri Nov 04, 2016 5:11 am

Re: tradestation crashes on order submission

Postby Georgiy » Tue Nov 08, 2016 2:20 am

Hello fannunci,

Could you please attach the crash dump, so we would be able to investigate this.
Georgiy
FXCodeBase: Initiate
 
Posts: 151
Joined: Tue Jul 29, 2014 4:49 am

Re: tradestation crashes on order submission

Postby fannunci » Thu Nov 10, 2016 11:25 am

Hello, when trading station crashes it does not gives me the option to save the crashdump, only to send it by email (but outlook is not avaiable in my virtual windows pc) or to see the reports. So I had to copy the crash dump to a file in blocknote: I hope blocknote did not modified it by adding newline or similar. I've also added further files that I hope could be useful to you. They are attached to this post.

Have a nice day,
Francesco
Attachments
crash.dmp.txt
crash dump
(104.44 KiB) Downloaded 201 times
fxlog.txt
last fxlog file among the fxlogs to be submitted
(38.83 KiB) Downloaded 201 times
env.txt
(15.7 KiB) Downloaded 205 times
crash.txt
(389 Bytes) Downloaded 198 times
crash.dmp.txt
(104.44 KiB) Downloaded 207 times
fannunci
 
Posts: 4
Joined: Fri Nov 04, 2016 5:11 am

Re: tradestation crashes on order submission

Postby Georgiy » Mon Nov 14, 2016 4:09 am

Hello fannunci,

It is not quite what was expected.
When your TS crashes (you are seeing the dialog about crash), just copy the logs from "...\FXTS2\crash\" directory and attach to your post.

Thanks.
Georgiy
FXCodeBase: Initiate
 
Posts: 151
Joined: Tue Jul 29, 2014 4:49 am

Re: tradestation crashes on order submission

Postby fannunci » Tue Nov 22, 2016 9:12 am

Ok sorry for the misunderstaing and for the late reply.

I've created a zip with the crash.dmp and crash.txt files and attached to this post: let's hope I've got it right this time :)


have a nice day
Francesco
Attachments
20161122142104.zip
(33.52 KiB) Downloaded 190 times
fannunci
 
Posts: 4
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Re: tradestation crashes on order submission

Postby fannunci » Tue Nov 22, 2016 9:14 am

20161122142104.zip
crash files
(33.52 KiB) Downloaded 196 times
Sorry for the misunderstanding and the late reply. I've got the crash.dmp and crash.txt file and I'e attached to this post: let's hope I've got it right this time :)

have a nice day
Francesco
fannunci
 
Posts: 4
Joined: Fri Nov 04, 2016 5:11 am

Re: tradestation crashes on order submission

Postby Georgiy » Wed Nov 23, 2016 4:52 am

Francesco,

Thank you for the logs and sorry for the inconvenience. We are doing our best to figure out the root cause of the issue.
Could you please answer the following questions:

1. Do you have any signal with sound alert, which is triggered by the same condition as for the position opening?
If yes, try to turn it off.

2. Try to create an order(manually) with the same conditions as in the strategy. Does TS still crash?

3. Could you please list all strategies/indicators which you use?

Thank you.
Georgiy
FXCodeBase: Initiate
 
Posts: 151
Joined: Tue Jul 29, 2014 4:49 am


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