1 Month Hist data problem

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1 Month Hist data problem

Postby frAnton » Sat Apr 09, 2016 9:50 pm

Hi there,

I just recently found that the candle for the previous month is not returned correctly by the Price server.
Here is the screen:
2016-04-09.png
EUR/USD 1 Month


The same is happening with other instruments. Would you please double-check the server side?

Thanks,
Anton.
frAnton
 
Posts: 74
Joined: Tue Apr 05, 2011 11:41 pm
Location: California

Re: 1 Month Hist data problem

Postby Julia CJ » Mon Apr 11, 2016 7:11 am

Hi Anton,

We’ll contact server side team relatively this problem.
Could you please clarify according to which candles you build the march candle, i.e hourly\minute\etc.?

Thank you.
Julia CJ
 

Re: 1 Month Hist data problem

Postby frAnton » Mon Apr 11, 2016 5:33 pm

Julia,

Julia CJ wrote:Could you please clarify according to which candles you build the march candle, i.e hourly\minute\etc.?


I do not build the March bar.(sorry I forgot that you use bars not candles)
The screen I've attached to my post represented the raw data that I had received from the Price Server when I requested 1 Month price history bars through the createMarketDataSnapshotRequestInstrument.
I requested 50 bars.
As you can see the previous bar(i.e. March bar) is spread between elements #47 and #48. Both these elements also have the same starting time 2/29/2016 2:00:00 PM.
This is not correct.

Thanks,
Anton.
frAnton
 
Posts: 74
Joined: Tue Apr 05, 2011 11:41 pm
Location: California

Re: 1 Month Hist data problem

Postby frAnton » Sat Apr 16, 2016 3:59 pm

Any ideas when this issue will be fixed?
frAnton
 
Posts: 74
Joined: Tue Apr 05, 2011 11:41 pm
Location: California

Re: 1 Month Hist data problem

Postby Julia CJ » Mon Apr 18, 2016 2:25 am

Hi Anton,

We'll clarify this problem. When I have the results, I'll let you know at once.

Thank you.
Julia CJ
 


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