Bug Reporting

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Re: Bug Reporting

Postby Apprentice » Mon May 25, 2020 6:15 am

Confirmed.
Sent it to the development team.
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Re: Bug Reporting

Postby amvt85 » Mon Aug 24, 2020 9:11 pm

Hello,

I just reinstalled my window's yesterday and my chart is freezing my whole pc still. I checked the event viewer before it froze and I got this message,

"Activation context generation failed for "C:\Program Files (x86)\Candleworks\FXTS2\MFC80.DLL". Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found. Please use sxstrace.exe for detailed diagnosis."

Any thoughts on how to fix this would be great.

Thanks!
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Re: Bug Reporting

Postby agolovin » Wed Aug 26, 2020 4:16 am

Hello,

Please, provide the following additional information:

- What version of WIN did you install?
- What screen resolution do you use?
- What version of FXTS do you use?
- What layout (standard/custom) of chart do you use?

If you open a chart within FXTS (Charts->Create Chart), the chart is freezing?
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Re: Bug Reporting

Postby amvt85 » Thu Aug 27, 2020 5:48 am

agolovin wrote:Hello,

Please, provide the following additional information:

- What version of WIN did you install?
- What screen resolution do you use?
- What version of FXTS do you use?
- What layout (standard/custom) of chart do you use?

If you open a chart within FXTS (Charts->Create Chart), the chart is freezing?


-Windows 10 version 2004 OS Build 19041.450
-1080p
-Version 01.15.081619
-Just a couple of custom indicators here.

I found out this is related to Microsoft Visual C++ 2005 Redistributable Package (x64). This should be included with a trading station setup file.

https://naplestech.com/how-to-fix-side- ... -33-error/
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Re: Bug Reporting

Postby thomajar » Thu Jan 07, 2021 12:01 am

Hi, I would like to report a bug where the settings "hide weekend data" is not working in simulations, backtests and optimizations.
This is a big problem on the daily chart where for every 12 candles, 2 of them shouldn't be there. This is causing all indicators to calculate differently; it may also affect lower timeframes to a lesser extent.
I'm also seeing a difference in the open/close prices when compared to a live chart.

More details here: viewtopic.php?f=18&t=70764&sid=0633877b0a81979285accd5986dc2bf7#p139995

--JT
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Re: Bug Reporting

Postby Apprentice » Thu Jan 07, 2021 3:29 am

Hi guys, do you have problems with TS on market or sesion openings,
for me, the trade station freezes, almost always,
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Re: Bug Reporting

Postby papynou34 » Mon Jan 18, 2021 11:41 am

Apprentice wrote:Hi guys, do you have problems with TS on market or sesion openings,
for me, the trade station freezes, almost always,

I have the same problem, It freezes at open session Time or closed. 09:00, 15h30, 17h30, 22H00. I am not alone, some guys on Discord told about the same issue.
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Re: Bug Reporting

Postby Lucclucas » Mon Jan 18, 2021 12:05 pm

I am also experiencing this problem and it has been going on for over a year, I wrote to FXCM many times but they never respond, never again, are they bankrupt?
The graphics block during opening and closing hours and when there is rapid movement.
I would like FXCM to notify tech, but they do nothing, absolutely nothing. They make me feel like I'm preparing for bankruptcy because that's what happens when a company stops responding
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Re: Bug Reporting

Postby Apprentice » Mon Jan 18, 2021 4:14 pm

Capture.PNG

After I deselect accounts, I did not experience this problem.
You can confirm this.
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Re: Bug Reporting

Postby Lucclucas » Mon Jan 18, 2021 7:21 pm

We have no place to check or uncheck, no small square next to the account number. So that's probably not the problem.
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